Website Privacy Policy

---

Purpose

This privacy policy outlines the policies and procedures regarding the collection, use, and disclosure of your information when you use this website. It also informs you about your privacy rights and protections under the law. This policy applies specifically to this website and not to third-party links, applications, or forms found on this website.

Definitions

For the purposes of this privacy policy:

• Account: Any unique accounts created by you to access this service or parts of this service.
• Company: The Helping Space, LLC or Amy Johnson, LMHC. The company mailing address is 2708 Alt 19 #507-13 Palm Harbor, FL 34683. Throughout this policy, the company may be referred to as "the company", "the practice", "I", "we", "my", "our", or "us".
• Cookies: Small files placed on your device by a website, containing details of your browsing history on that website. This site uses cookies from Go Daddy and Google for service delivery and traffic analysis purposes.
• Country: The United States of America.
• Device: Any device capable of accessing the service, such as a computer or mobile device.
• Personal Data: Any information relating to an identified or identifiable individual, distinct from protected health information.
• Service: The public website of this practice.
• Service Provider: Any person or entity processing data on behalf of the company, including third-party companies facilitating or providing services related to the website.
• Usage Data: Automatically collected data, such as IP addresses, browser types, and pages visited, generated by your use of the service.
• Website: https://helping-space.com.
• You: The individual accessing or using the service, or the legal entity on whose behalf such individual is accessing or using the service.

Types of Data Collected

Personal Data

While using this service, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• First name and last name
• Email address
• Phone number
• Website
• Questions/Concerns
• Consent
• Usage Data

Other applications embedded on this website, such as forms or videos, may collect additional information as governed by their respective terms of service.

Forms/Questionnaires

We utilize web-based forms to collect information. Please note that the email address provided on the "contact us" page is not HIPAA-compliant and should not be used for transmitting personal health information. For secure communication, please use the phone (727-201-2163) or click here to send secure email. Client forms accessed through the "schedule now" button are embedded in a HIPAA-compliant therapy portal via Therapy Notes.

Usage Data

Usage data is collected automatically, including IP addresses, browser types, and pages visited, to improve service delivery and analyze trends.

Payment Information

Payment information is collected via Card Connect, a payment processor.

Tracking Technologies and Cookies

This site uses cookies and similar tracking technologies to enhance your user experience. You can configure your browser to reject cookies, but some site features may not function correctly as a result. Google Analytics is used to collect and analyze usage data; you can opt out using the Google Analytics Opt-out Browser Add-on.

Use of Your Personal Data

We do not sell, rent, or lease personal information. Your data may be used for the following purposes:

• To provide and maintain our service
• To manage your account
• To fulfill contractual obligations
• To contact you regarding updates or service-related communications
• With your consent, for disclosures outlined in our authorization for disclosure and release of confidential information
• For continuity of care and compliance with legal obligations
• To manage your requests and improve our services
• For business transfers, as required by law enforcement, or in public interactions

Retention of Your Personal Data

We retain personal data only as long as necessary for the purposes outlined in this privacy policy or as required by law. Therapy client data is retained for at least 7 years from the last service date, following Florida state guidelines.

Transfer of Your Personal Data

Your information, including personal data, may be transferred and processed outside your jurisdiction. By using this site, you consent to such transfers provided adequate security measures are maintained.

Delete Your Personal Data

You have the right to request deletion of your personal data, except where retention is required by law.

Security of Your Personal Data

We employ commercially acceptable security measures to protect your personal data, though absolute security cannot be guaranteed. In the event of a breach, we will notify affected parties, adhering to breach notification regulations.

Children's Privacy

This service is intended for adults 18 years and older. We do not knowingly collect personal information from individuals under 13 years old.

Links to Other Websites

This service may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites and encourage you to review their policies.

Changes to this Privacy Policy

This privacy policy may be updated periodically. Please review this policy regularly for any changes. Changes are effective upon posting.

Contact

If you have questions about this privacy policy, please contact us:

• Phone: 727-201-2163
• Email: amyjohnsonlmhc@helping.space